Call Us Now +1(646) 543-0326
This 2 year limited warranty applies to any watch sold from Dual Times Corp. In the continental United States of America, Alaska or Hawaii, and lasts for two (2) years from the date the Watch was purchased from Luxury Watches NYC Corp.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND OTHER RIGHTS YOU MAY HAVE, WHICH VARY FROM STATE TO STATE.
IF THE MERCHANDISE YOU PURCHASE FROM Dual Times CORP. (“Dual Times”, “WE”, OR “US”) IS SUBJECT TO A THIRD PARTY OR MANUFACTURE WARRANTY, THEN THE MERCHANDISE WILL BE GOVERNED BY SUCH THIRD PARTY WARRANTY (TO THE EXTENT SUCH THIRD PARTY / MANUFACTURER WARRANTY IS ASSIGNABLE BY US TO YOU), AND WILL NOT BE GOVERNED BY THIS 2 YEAR LIMITED SERVICE WARRANTY.
THE MERCHANDISE THAT YOU PURCHASED FROM US WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP.
WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES TO THE WARRANTY PERIOD OF 2 YEARS – UNLESS OTHERWISE NOTED IN YOUR PERSONAL COPY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
OUR RESPONSIBILITY FOR DEFECTIVE MERCHANDISE IS LIMITED TO REPAIR OR REPLACEMENT OF THE MERCHANDISE (INCLUDING THE PARTS THEREIN) AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT.
Dual Times Corp. warrants that the internal movement mechanisms of the Watch are free from defects. This warranty is limited and does not cover any damage or defects for parts not used in the movement of the Watch, including, without limitation, watch’s bracelets, buckles, straps, crystals, crowns/stems, or cases. This limited warranty does not cover any damage or defects;
(1) if there is evidence of excessive wear and tear.
(2) if there is evidence of intentional or accidental misuse or abuse, including, without limitation, abuse related to servicing not carried out by authorized service centers.
(3) resulting from loss, theft, or Act of God
(4) if used under conditions which exceed the watch manufacturer’s water resistance guidelines.
In order to have coverage under this warranty, the serial number imprinted on the Watch casing must be clearly legible, and no part of the original watch back or original serial number has been removed, changed, altered, replaced, erased or defaced.
For Watch defects covered by this limited warranty, at Dual Times Corp. choice and cost, Luxury Watches NYC Corp. will,
(i) have your defective Watch repaired,
(ii) or in some situations, subject to review and recommended by our watchmakers, “We Will” replace your Watch with a similar watch that features same functionalities.
You are eligible to upgrade your watch to the latest or your choice of model after eight (8) months of your original purchase. You can request to return your watch and exchange it for a newer model. It will not be the original purchased value. We will re-evaluate your watch based on the current market value.
As an existing customer, you will be eligible to get a special discount for any future purchase. Your lifetime discount code is “ Dual Times” and you will be entitled to get up to 50% off for any future purchase from Dual Times Corp.
To get instructions on how to obtain service under this warranty, contact us or call us at (855)-589-5500.